Protecting your personal information is important to Soothing Bath Experiences Inc. and its related parties and affiliates doing business as Soothing Bath Experiences (“SBE”, “we”, “our” or “us”).
This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from SBE, online through Soothing Bath Experiences websites www.soothingbathexperiences.ca, www.soothingbathexperiences.com, and mobile applications (Collectively, “Websites”), our social media accounts, and in other ways you engage us.
We respect your privacy, we do not provide client information to other companies or agencies, unless in connection with legal requirements. Any and all the information collected on our Websites will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.
When you visit our website, we automatically collect certain information about your device, additionally, as you browse our site, we collect information about the individual web pages or products that you view and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”
When you make a purchase or attempt to make a purchase through our website, we ask you to submit information, we refer to this information as “Order Information”, we use this information
Note: When “Personal Information” is referred to in this Privacy Policy, it is pertaining to both Device Information and Order Information.
What we collect
The types of information we collect depend on the nature of your interaction with us. We may collect personal information such as:
How we Collect Your Information
We collect information from you in a variety of ways when you interact with SBE. Some examples include but are not limited to situations when you:
How we Use Your Personal Information
We use your Personal Information that we have collected generally to fulfill any orders placed through our site (including to confirm, process and track orders, shipping, payment, etc.). Additionally, we use this Order Information to communicate with you at your request or in regards to your orders (including providing you with invoices and/or order confirmation, etc.), and as may otherwise be required or permitted by law or described in this Privacy Policy. Some examples of how we use your personal information include (without limitation):
Electronic Communications
In certain circumstances, for example, if you sign up or are subscribed to receive such information, we may send you communications about our products, services, special offers, events, new website features, or other news.
You can change your preferences or opt to not receive email marketing communications from us by sending an email to customercare@soothingbathexperiences.ca. Please allow up to ten (10) days for your preferences to be processed. Even if you opt out of receiving email marketing messages, we may still contact you by email for transactional or account-related purposes like confirming or following up on a purchase, order or service request, responding to customer care inquiries.
Legal Disclosure
SBE may disclose your personal information as required or permitted by law, including, without limitation, to comply with a subpoena, warrant or other legally valid inquiry, order, applicable law, or to report improper or unlawful activity.
Your Consent
By submitting personal information to SBE or its service providers, you agree that SBE may collect your personal information in accordance with this Privacy Policy and as permitted or required by law.
In general, we will only collect, use or share your information with your knowledge and consent, except where required by law.
For example:
Storage, Retention and Security of Your Personal Information
Storage
Our related parties and affiliates and third party service providers may be located outside of Canada or the United States and this may result in personal information collected by SBE being stored or processed outside of Canada or the United States and, as a result, your personal information may be accessible to law enforcement, courts and regulatory authorities in accordance with the laws of such foreign jurisdiction.
Retention
SBE will retain personal information for as long as necessary for the purposes identified, or as otherwise required or permitted by law. SBE has retention standards to satisfy legal requirements, including to destroy, erase or render anonymous personal information that is no longer required for the purposes identified or as otherwise required by law.
Security
SBE takes reasonable steps to protect personal information in or control against loss, theft, and unauthorized access, disclosure or misuse with administrative, technical and physical safeguards appropriate to the sensitivity or the personal information.
Unfortunately, despite these efforts, no security measures are perfect and hackers and other malicious actors may attempt to intercept or access the personal information described in this Privacy Policy. If you have any reason to believe that your account , transaction or information is no longer secure, please contact us at customercare@soothingbathexperiences.ca . In the wrong hands, your personal information could be used to commit identity theft, steal from you, or cause you other harms. It may also reveal information about your spending habits and other sensitive personal attributes.
Internet or wireless communications are never completely private or secure and there is always a risk that any messages or information you send to or through a website or by email may be intercepted by others.
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